Our Wedding and Luxury Gowns come in standard sizes and are not available for alterations or customization; these Items are exchangeable and refundable, in accordance with the terms specified in this Policy.
Our Special Occasion Gowns and Evening Wear (Luxury Apparel) are made-to-order and we offer a variety of alterations to customize and personalize your luxury garment and make it fit your needs. Possible customizations for each Item are specified below each Item. Customizations will be made upon request, in accordance with your instructions and may be subject to the payment of extra fees. Please note that unless otherwise specified in this Policy, customized Items are non-returnable, non-exchangeable and non-refundable.
If you have any questions concerning fit, fabrication or any other alteration please contact us at firstname.lastname@example.org or via our Website chat, and enjoy free consultation regarding our customizations options. We also may offer complimentary consultations and personal styling sessions on Zoom regarding all our bridal lines and evening attire, for further information regarding these sessions please contact us at: email@example.com